SMS Privacy Policy

OrthoDocs, a product of Acqwired, Inc. ("OrthoDocs," "we," "us"), respects your privacy. When you opt in to receive text messages from us, we may collect your mobile phone number, your name, and information related to your referral, scheduling, appointments, and customer care interactions.

This policy covers the OrthoDocs text-messaging program only. For how Acqwired Inc. and OrthoDocs handle personal information generally, see the OrthoDocs Privacy Policy. The terms of the messaging program itself are in the SMS Terms & Conditions.

How we use your information

We use this information to:

• send referral coordination messages
• send scheduling updates
• send appointment reminders
• respond to customer care requests
• provide service-related follow-up

Mobile information sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors, platforms, or carriers that support message delivery and customer care operations.

Message frequency

Message frequency varies depending on your interaction with OrthoDocs, your referral status, and your appointment activity.

Message and data rates

Message and data rates may apply depending on your mobile carrier plan.

Opt-out

You can opt out of SMS messages at any time by replying STOP to any message.

Help

You can reply HELP to any message for assistance. You may also contact us directly at +1 415.713.7137.

Consent

By providing your mobile number and opting in, you consent to receive SMS messages from OrthoDocs related to referral coordination, scheduling, appointment reminders, and customer care.

Data retention

We retain your information only as needed to support patient communication, scheduling, operational recordkeeping, and legal or compliance obligations.

Contact

If you have questions about this Privacy Policy, contact us at: